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Pricing History of Paid Consumer Apps Is Good Long-Term News for Chatbots
Artificial Intelligence, Google, Netflix, OpenAI, Twitter
One nagging question around AI is what the long-term business models will look like and whether these companies will be able to charge enough to become profitable. We looked at the ten most popular paid consumer subscription apps to get a better sense of historical pricing power. On average, their prices have increased 1.7% faster per year than the rate of inflation. The bottom line: this is good news for ChatGPT, Grok, Gemini, Claude and Perplexity, because it shows that if you get consumers hooked, you can gradually start raising prices.

Key Takeaways

We looked at the 10 most popular paid consumer apps and tracked pricing changes and found average annual increases of 5.2%, which is ahead of the average 3.8% annual inflation.
So when will we start to see chatbot pricing increase? Likely in a couple of years.
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Paid consumer app pricing changes

We tracked pricing changes for the 10 most popular paid consumer apps over the past 20 years to get a better sense of what happens when consumers get hooked on an app. On average, we found annual price increases of 5.2%, which tracked ahead of the average rate of inflation at 3.8%. It’s worth noting that the inflation number is based on the years these apps were available, which gives greater weight to the past five years compared to the early years when fewer of these apps were in the market. In other words, prices increased on an annual basis 1.7% faster than inflation, a gap that underscores the stickiness of these apps.

Below is a recap of pricing changes. Note that Apple TV+ price changes are based on a $7.99 starting price in 2019, even though the actual launch price was $4.99. We used $7.99 because the $4.99 was viewed as a temporary introductory price. If we had used the $4.99 starting price, the gap ahead of inflation would increase from 1.7% to 2.3%.

This data is important for two reasons.

First, consumer subscription apps will be an important mode of monetization for LLM providers. As a point of reference, it’s rumored that 80% of OpenAI’s revenue (around $15B this year) comes from the $20 and sometimes $200 monthly ChatGPT subscription. If you’re curious, the other 20% of revenue comes from token sales to enterprises and research checks. The company doesn’t disclose the number of paid subs, only that they have over 850m total weekly users. That gives us enough to back into the paid sub number, which is likely between 60-70m at the end of October. Next up is Gemini, which I estimate has about 15-20m paid subs at $20 a month, followed by Grok and Claude at under 10m.

Second, the data shows there is pricing power ahead of inflation.

Third, it shows that apps that essentially do the same thing (content in the case of our study) can still show pricing power. This speaks to the concern that it’s hard to distinguish between the chatbots, and it’s comforting to see that it’s also hard to distinguish between these paid content apps that are all raising prices.

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Chatbot pricing

While the history of price increases is good news for chatbot providers, so far we have seen little change in pricing. As a point of reference, the content apps mentioned above raised prices on average every three years, with Netflix being the most aggressive, raising prices about every two years. Since the paid chatbots all launched in 2023, that suggests the first increase would come next year. I put that likelihood as low given the land grab battle underway. My sense is we will see pricing increase late in 2027 when some of these companies start to go public.

It’s worth noting that Grok has demonstrated how premium tiers can climb quickly when capabilities improve. The original Grok was available through the $16 a month X Premium subscription. Now SuperGrok is $30 a month.

Below outlines where we currently stand in terms of chatbot pricing changes:

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